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- Appointment Policy We operate primarily by appointment, but we also accept walk-ins. Saturdays are operated on a first come, first serve walk-in basis. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. Drop-off appointments are also available. A "drop off" means you can bring your pet at a time that works best for you and leave him/her with us to be seen by a doctor. Please bring all dogs on a secure leash, and cats in a secure carrier for his/her safety.
- Surgery Policy Surgical patients need to arrive between 7:30 a.m. and 9 a.m. the morning of surgery. Do not give any food after 6 p.m. the night before. Do not withold water. All surgical and hospitalized patients are required to be current on their vaccines for their safety and the safety of other patients. If they are not current, we will update their vaccines that day. We have a strict no flea policy. Any surgical or hospitalized patient showing any signs of fleas will be treated.
- Payment Policy We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, Care Credit, and cash. We do not accept personal checks.
   
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